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Privacy Policy

Last Updated: July 2026


OWL TV ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our IPTV services and website (owltv.in).

By using OWL TV, you agree to the collection and use of information in accordance with this policy.



1. Information We Collect


a. Information You Provide Voluntarily

- Email Address: When you create an account or make a purchase, we collect your email address for order confirmation, account access, and support communication.

- Discord Username: If you contact us via Discord for support, we may collect your Discord username to assist you.

- Payment Information: All payments are processed via cryptocurrency (Litecoin, Bitcoin, Ethereum). We do not collect or store any credit card details, bank information, or personal financial data. Blockchain transaction IDs may be recorded for order verification.


b. Information Collected Automatically

- Usage Data: We may collect information about how you interact with our website, such as pages visited, time spent, and referral sources, to improve our service.

- Device Information: Basic technical data (e.g., IP address, browser type, operating system) may be collected to optimize your viewing experience and ensure platform compatibility.

- Cookies: We use minimal cookies to enhance user experience (e.g., remembering your preferences and cart items). You can manage or disable cookies in your browser settings.



2. How We Use Your Information


- To process your orders and deliver IPTV subscriptions.

- To send order confirmations, invoices, and account-related notifications via email.

- To provide customer support (via Discord or support tickets) and resolve technical issues.

- To improve our services by analyzing user behaviour and preferences.

- To comply with legal obligations (e.g., responding to lawful requests from authorities).



3. Data Sharing and Disclosure


We do not sell, trade, or rent your personal information to third parties. We may share data only in the following cases:


- Service Providers: We may use third-party platforms (e.g., SellAuth for order management, Discord for support) that process data on our behalf. These providers are contractually obligated to protect your data.

- Legal Requirements: If required by law, we may disclose information to comply with legal processes or protect our rights.

- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. You will be notified via email or a prominent notice on our website.



4. Data Security


We take reasonable measures to protect your information:


- All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.

- We store minimal personal data – only what is necessary for service delivery.

- Access to user data is restricted to authorized personnel only.


While we strive to protect your information, no method of transmission over the Internet is 100% secure. By using our service, you acknowledge this inherent risk.



5. Your Rights and Choices


You have the following rights regarding your personal data:


- Access: You may request a copy of the personal data we hold about you.

- Correction: You may update or correct your information (e.g., email address) by contacting support.

- Deletion: You may request deletion of your account and associated data, subject to any legal or contractual obligations (e.g., order records).

- Opt-Out: You may unsubscribe from marketing communications at any time.


To exercise these rights, contact us via Discord (Support channel)



6. Data Retention


We retain your personal data only as long as necessary to:

- Provide and improve our services.

- Fulfil legal or contractual obligations (e.g., tax/accounting records).

- Resolve disputes or enforce our Terms of Service.


After these purposes are fulfilled, we will securely delete or anonymise your data.



7. Third-Party Links and Services


Our website may contain links to third‑party websites (e.g., Discord, SellAuth). This Privacy Policy does not apply to those platforms. We encourage you to review their privacy policies before interacting with them.



8. International Data Transfers


OWL TV operates from USA. If you are accessing our services from outside USA, please note that your data may be transferred to and processed in USA. By using our services, you consent to this transfer, provided that we ensure appropriate safeguards are in place.



9. Children's Privacy


OWL TV does not knowingly collect personal information from individuals under the age of 18. If we discover that a child has provided us with personal data, we will delete it immediately. If you are a parent or guardian and believe your child has provided us with information, please contact us.



10. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitute your acceptance of the updated policy.



11. Contact Us


If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:


- Discord: Join our community and open a support ticket (Support channel). We aim to respond within 12 hours.


OWL TV – Your privacy matters.


This Privacy Policy is effective as of the date stated above and supersedes all previous versions.

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